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Terms and Conditions


48-HOUR CANCELLATION / RESCHEDULING
Regardless of circumstances, private lessons not cancelled or rescheduled a MINIMUM OF 48 HOURS before the start time will be charged at full rate.

Bookings may be cancelled via:
• Our online booking system
• An email sent before the 48-hour deadline to [email protected]

REFUND POLICY
All sales are final. Lessons and packages are redeemable before their expiration date but NOT REFUNDABLE or transferable to another purchase.

6-MONTH EXPIRATION
All lessons and packages expire 6 months from purchase, unless otherwise designated.

PACKAGES
All lessons in a package must be used up before they expire 6 months from purchase date. Partial refunds for unused lesson credits in a package are not given.

SUBSCRIPTIONS
We offer two subscription options, either weekly (4 lessons per month) or biweekly (2 per month). To receive these discounted rates, you must commit to a MINIMUM OF FOUR (4) MONTHS. 30-days notice is required for cancellation.

We will book and hold a regular time slot for you every week or every other week in perpetuity.

TEACHER CANCELLATION
If the teacher needs to cancel a lesson, a make-up lesson may be booked at a time that is mutually convenient.

TARDINESS
If you arrive late, your lesson will still end at the scheduled time. This loss of time will not be made up at another time. If you are more than 10 minutes late and have not contacted us, the teacher is free to go.